#4,573,610 (+12%) - vanguard.net
Title: Vanguard Communications: Call Center and Customer Contact Consultants
Description: Vanguard Communications is an independent consulting firm that helps clients achieve business goals by designing, developing, and implementing effective business solutions for customer contact.
Keywords:Vanguard Communications, Vanguard, Call Center, Contact Center, Multimedia Customer Contact, Business Process Design, Change Management, Automatic Call Distribution, ACD, Communications Server, Computer Telephony Integration, CTI, Self-Service, Interactive Voice Response, IVR, Automated Speech Recognition, ASR, VoiceXML, E-Mail Response, ERMS, Text Chat, Web Call, Web Co-Browse, Customer Relationship Management, Workforce Management,
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